FAQ
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  • Home
  • Windows
  • Conservatories
  • Guttering, Fascia & Soffits
  • House Sale / End of Tenancy
  • FAQ
  • Gallery
  • Contact

FAQ

Frequently Asked Questions

How does the water fed pole 'window cleaning system' work?

Tap water and rain water all contain chemicals, minerals, calcium and pollution which leave a white residue if not completely cleaned off of a surface. Our water is subjected to a rigorous filtration process to remove all minerals and impurities. The result is completely pure water which dries to an immaculate finish without leaving behind any marks or deposits.

This system employs lightweight telescopic carbon fibre poles, each with a monofilament brush head. Water is pumped through the pole and continually sprayed onto the window. Meanwhile the water sprayed on the window is lightly brushed with the brush head until the surface is clean.

Why do you wash my windows when it's raining?

When we clean windows with pure water, the water is left to dry naturally on the glass, when the rain comes into contact with this water, it serves to dilute the rain water and prevents the glass from becoming dirty.

Do you need to use my electricity or water?

No. Our van is fitted with a 650 litre tank of pure filtered water with a pump system that works the water up the poles.

Are you fully insured to work at my premises?

Yes South Pole Cleaning have £1 million public liability insurance.

Will the new system clean my windows as well as the old method?

Water fed pole window cleaning is recognised to be as good if not better than traditional methods. Once the first couple of cleans have been carried out the standard will be as good, and your frames will also get a thorough clean every visit. The use of Water fed poles is recognised by the British Window Cleaning Academy as a safe and effective method.

Can you wash windows that have wooden window frames?

Yes, as long as your window frames are in prime condition.

We have leaded windows, can you wash our windows?

Yes, no problem at all.

How often should our windows be cleaned?

We recommend if you want them to stay very clean once a month. However with the pure water system we find that up to 6 weeks and they mostly still look clean. If over two months the windows normally dirty.

Areas we cover

We regularly clean properties in Poulner, Avon Castle, Ringwood, the New Forest and all of the surrounding areas.  

  • Francesca and her son Sebastian came out to quote for gutter clearing,and offered to do the job there and then. Such a lovely lady and her son did a great job. I would thoroughly recommend them. Thank you.

    Pam Tilsley Avatar Pam Tilsley
  • Quick turnaround on quote, and were able to book us in shortly after accepting the quote. The team were friendly and did a fantastic job cleaning our guttering and fascia, would highly recommend

    Emily Foster Avatar Emily Foster
  • Sebastian and Tobias were a great Team. They made a great job of cleaning the sofits, gutters and windows as well as making the conservatory gleaming white and shiny. Highly recommended!

    Terry Reddings Avatar Terry Reddings
  • Damian & his team did a fantastic job at our new property which we bought. The windows look excellent and sparkling new! They are so friendly and lovely people would highly recommend. Looking forward to using them again.

    Ariana Woolrych Avatar Ariana Woolrych

Get in touch

Please contact us if you would like a free demonstration or have any questions; we will be happy to help you.

  • 07949 494938
  • info@southpolecleaning.co.uk

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